Concierge (full-time) - Arizona Biltmore

Pyramid Global Hospitality

Phoenix, Arizona, US
High school diploma or ged required
Handle guest inquiries and requests
Maintain up-to-date knowledge of hotel events
The Concierge is responsible for handling all guest inquiries and facilitating the needs of guests at the iconic Arizona Biltmore

Job Summary

  • The Concierge is responsible for handling all guest inquiries and facilitating the needs of guests at the iconic Arizona Biltmore.
  • Pyramid Global Hospitality offers comprehensive benefits including health insurance, retirement plans, paid time off, and Go Hilton travel benefits.
  • The role requires maintaining an up-to-date knowledge of all hotel meetings, events, and functions while ensuring a positive guest experience.

Matching Summary

The Concierge is responsible for handling all guest inquiries and facilitating the needs of guests at the iconic Arizona Biltmore.

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Handle guest inquiries and requests
  • Maintain up-to-date knowledge of hotel events
  • Coordinate guest service completion
  • Assist with restaurant reservations

Nice-to-have

  • Vast knowledge of the local area
  • Public relations skills preferred
  • Previous concierge experience preferred
  • Leadership experience preferred
  • Upselling capabilities

Key Requirements

  • High School Diploma or GED
  • Local area knowledge preferred
  • Concierge experience preferred
  • Leadership experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter