Base: £57,000 to £63,000; bonus: up to 15% annual ...
Hybrid
Customer retention strategy development
Data-driven marketing and analytics
Stakeholder management across multiple entities
The role focuses on delivering an integrated end-to-end customer communication and retention strategy to maximize sales contributions from existing customers
Job Summary
The role focuses on delivering an integrated end-to-end customer communication and retention strategy to maximize sales contributions from existing customers.
Candidates must possess significant experience in customer communication via direct mail, email, and SMS within a B2C or B2B environment.
The position offers a competitive salary between £57,000 and £63,000, along with a £6,000 annual cash car allowance and 30 days of holiday.
Matching Summary
The role focuses on delivering an integrated end-to-end customer communication and retention strategy to maximize sales contributions from existing customers.
Salary
Base: £57,000 to £63,000; Bonus: Up to 15% annual bonus; Benefits: £6,000 car allowance, 30 days holiday, pension, private medical insurance
Skills & Requirements
Must-have
Customer retention strategy development
Data-driven marketing and analytics
Stakeholder management across multiple entities
Third-party supplier relationship management
Budget planning and cost control
Nice-to-have
Experience in motor financial services sector
Knowledge of AI and machine learning applications
Familiarity with FCA Consumer Credit Source Book
International business operation exposure
Strong presentation and influencing skills
Key Requirements
Significant marketing experience in customer communication
In-depth understanding of trade cycle management
Experience managing third-party agencies and suppliers
Appreciation of legal and regulatory compliance issues
Professional marketing related qualifications preferred