Field Technical Support

HP Inc

Monterrey, Mexico
Onsite
Field service management
Customer relationship management
Technical support
This role is responsible for improving the customer experience by providing installation information and addressing challenges

Job Summary

  • This role is responsible for improving the customer experience by providing installation information and addressing challenges.
  • The role employs proactive monitoring techniques and offers site support for break-fix activities.
  • The position also coordinates departmental work and mentors the team to foster positive working relationships.

Matching Summary

This role is responsible for improving the customer experience by providing installation information and addressing challenges.

Skills & Requirements

Must-have

  • Field service management
  • Customer relationship management
  • Technical support

Nice-to-have

  • Effective communication skills
  • Results-oriented mindset
  • Learning agility

Key Requirements

  • 6-8 years of related work experience
  • High School Diploma or equivalent
  • Experience with HP products

Work Rights

Not specified

Tailored Resume

Cover Letter