Jobgether is seeking a Customer Support Advocate in Ireland for a partner company, focused on a highly technical SaaS platform in the short-term rental sector. The role emphasizes providing exceptional customer support, problem-solving, and collaboration with engineering teams in a dynamic environment
Job Summary
This role offers the opportunity to join a fast-moving, fully remote environment where customer experience sits at the heart of the product.
You will act as a trusted guide for users, helping them solve complex issues and navigate product features on a technical SaaS platform.
The position combines technical troubleshooting, customer education, and close collaboration with engineering and product teams to improve the product experience.
Matching Summary
Match Score: 85
Jobgether is seeking a Customer Support Advocate in Ireland for a partner company, focused on a highly technical SaaS platform in the short-term rental sector. The role emphasizes providing exceptional customer support, problem-solving, and collaboration with engineering teams in a dynamic environment.