Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
CommBank is seeking a part-time Branch Concierge for their Strathfield location, responsible for providing exceptional customer service and guiding clients through banking inquiries. The role requires excellent communication skills and a commitment to enhancing customer experiences
Job Summary
As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channels.
You will build personal connections with customers through meaningful conversations and educate them on digital banking options.
The role requires maintaining an efficient branch environment while ensuring customer satisfaction and awareness of branch movements.
Matching Summary
Match Score: 85
CommBank is seeking a part-time Branch Concierge for their Strathfield location, responsible for providing exceptional customer service and guiding clients through banking inquiries. The role requires excellent communication skills and a commitment to enhancing customer experiences.
Skills & Requirements
Must-have
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
Nice-to-have
Experience in financial services or hospitality
Genuine interest in improving financial wellbeing
Approachable and professional demeanour
Key Requirements
Available for predetermined Part Time Roster (11.5 hours/week)
Experience in Financial Services, Retail, or Hospitality
Professional presence to manage customer expectations