Service Supervisor, Los Angeles

Lucid Motors

Los Angeles, CA, United States
Base pyy range (hourly): $97,700 — $134,310 usd; b...
On-site
Manage service team members
Customer experience focus
Performance evaluation and feedback
This position will be responsible for assisting the service manager in the day-to-day operations of the Lucid Service Center, effectively managing team of advisors, technicians, service assistants and parts staff

Job Summary

  • This position will be responsible for assisting the service manager in the day-to-day operations of the Lucid Service Center, effectively managing team of advisors, technicians, service assistants and parts staff.
  • Ensure the team is providing the highest level of Lucid customer experience while developing top of the line, everlasting professional relationships with our clients/vendors.
  • Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k.

Matching Summary

This position will be responsible for assisting the service manager in the day-to-day operations of the Lucid Service Center, effectively managing team of advisors, technicians, service assistants and parts staff.

Salary

Base Pay Range (hourly): $97,700 — $134,310 USD; Bonus/Equity: Eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program; Benefits: medical, dental, vision, life insurance, disability insurance, vacation, and 401k

Skills & Requirements

Must-have

  • Manage service team members
  • Customer experience focus
  • Performance evaluation and feedback
  • Delegate and direct service tasks
  • Quality control checks on vehicles

Nice-to-have

  • Continuous improvement mindset
  • Develop professional relationships
  • Learning agility and curiosity

Key Requirements

  • Automotive service experience
  • Learning agility
  • Willingness to take on more responsibility
  • Self-starter with curiosity
  • Exceptional ability to collaborate
  • Verifiable track record of excellence in Customer Service
  • Willingness to assist on repairs
  • Exceptional organization
  • Excellent written and verbal communication skills
  • Ability to analyze and interpret internal reports
  • Advanced ability to use basic computer applications
  • Ability to travel on an as-needed basis
  • Valid driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter