Customer Care Champion - Call Handler (ftc 12 Months)

Otis

Leicester, England, United Kingdom
Excellent language and communication skills
Customer-centric mindset
Ability to manage stressful situations
You will be the first point of contact for customers facing issues with their equipment

Job Summary

  • You will be the first point of contact for customers facing issues with their equipment.
  • You will create work orders and manage customer queries efficiently.
  • With strong performance, you will have the opportunity to grow in this role to build a career at Otis.

Matching Summary

You will be the first point of contact for customers facing issues with their equipment.

Skills & Requirements

Must-have

  • Excellent language and communication skills
  • Customer-centric mindset
  • Ability to manage stressful situations

Nice-to-have

  • Empathy for people
  • Comfortable with IT systems
  • Ability to handle large interactions

Key Requirements

  • Resilience in stressful situations
  • Affinity using multiple IT systems

Work Rights

Not specified

Tailored Resume

Cover Letter