Clinical Business Operations Representative

University of Miami

Miami, FL, United States
Fluent in english and spanish
Nice incontact phone system
Secure chat, email, or telephone encounters
The incumbent facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations

Job Summary

  • The incumbent facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations.
  • This role will also assist patients in a courteous, efficient and professional manner and ensure adherence to divisional and departmental service standards.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Matching Summary

The incumbent facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations.

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • NICE inContact phone system
  • Secure chat, email, or Telephone Encounters
  • Maintain confidentiality of information
  • Adhere to University policies and procedures

Nice-to-have

  • Cooperative problem-solving
  • Effective communication with staff
  • Courteous and efficient patient assistance

Key Requirements

  • High school diploma or equivalent
  • 1 year of relevant experience
  • Fluent in English and Spanish (written and oral)

Work Rights

Not specified

Tailored Resume

Cover Letter