The role serves as the primary contact point for retail clients, financial advisors, hedge fund operators, and other broker-dealers
Job Summary
The role serves as the primary contact point for retail clients, financial advisors, hedge fund operators, and other broker-dealers.
Responsibilities include managing daily client inquiries, concerns, and complaints via phone, email, and online chat to achieve satisfactory resolutions.
The company offers competitive compensation including annual performance-linked bonuses, stock grants, and a fully stocked kitchen with daily lunch orders.
Matching Summary
The role serves as the primary contact point for retail clients, financial advisors, hedge fund operators, and other broker-dealers.
Salary
Competitive salary; Annual performance-linked bonus and stock grant; Social insurance/benefits included
Skills & Requirements
Must-have
Native Japanese language proficiency
Business level English communication
Understanding of financial markets
Experience with multiple asset classes
Strong problem-solving skills
Nice-to-have
Hybrid work arrangement availability
Global market exposure interest
Long-term client relationship focus
Key Requirements
Bachelor's degree required
Practical experience in stocks, derivatives, futures, and options