Base: $21.00ph; bonus/equity: not specified; benef...
Guest services procedures
Answer incoming phone calls
Direct phone calls
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics
Job Summary
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Performs opening and closing Guest Services procedures, answers incoming phone calls courteously, and directs customers to the appropriate person or department.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates, and helps maintain a clean and comfortable environment.
Matching Summary
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Salary
Base: $21.00/hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Guest Services procedures
answer incoming phone calls
direct phone calls
manage desk logs
track incoming calls
provide refreshments to guests
maintain clean environment
Nice-to-have
warm positive happy environment
Servant Leadership
Teamwork through Trust & Respect
Commitment to Customer Enthusiasm
Passion for Winning
Accountability at All Levels
Continuous Improvement
Key Requirements
High School Diploma
up to 3 years work experience
Previous customer service experience
Excellent interpersonal communication organizational skills