Support Operations Specialist – Client Support

Onyx CenterSource

Remote, United States
Fully remote
Excellent interpersonal communication skills
Understanding of systems process flows
Ability to troubleshoot application issues
Onyx CenterSource is seeking a Support Operations Specialist to provide client support for their products in the hospitality industry. The role demands excellent communication skills, experience in client service, and the ability to troubleshoot technical issues. This fully remote position offers opportunities for growth in a diverse, global team environment

Job Summary

  • The Support Operations Specialist serves as the primary contact for clients using Onyx products, a leading global provider of B2B payments solutions to the hospitality industry.
  • This role involves coordinating back-office activities, identifying system issues, and liaising with internal departments to resolve service problems and communicate new requirements.
  • Onyx offers a competitive total compensation package with opportunities for growth in an international, fast-paced environment that values diversity.

Matching Summary

Match Score: 85

Onyx CenterSource is seeking a Support Operations Specialist to provide client support for their products in the hospitality industry. The role demands excellent communication skills, experience in client service, and the ability to troubleshoot technical issues. This fully remote position offers opportunities for growth in a diverse, global team environment.

Skills & Requirements

Must-have

  • Excellent interpersonal communication skills
  • Understanding of systems process flows
  • Ability to troubleshoot application issues
  • Fluent in oral and written English

Nice-to-have

  • Better than average written and spoken communication
  • Good understanding of the hospitality industry
  • Enthusiastic and self-motivated team player

Key Requirements

  • High School diploma minimum required
  • Bachelor's degree preferred
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

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