Customer Service Representative

AmeriVet

Tierrasanta, GA, United States
Not specified; competitive pyy mentioned; performa...
Not specified (assumed to be in-office based on job nature)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative (CSR) to deliver exceptional client experiences in a veterinary setting. The ideal candidate will have strong communication skills and a passion for providing compassionate service, while enjoying a supportive work environment that fosters professional growth

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees receive tailored development programs, mentorship, and competitive pay including performance bonuses and 401(k) matching.
  • The role requires managing appointments, triaging inquiries, and maintaining organized records within a supportive team environment.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative (CSR) to deliver exceptional client experiences in a veterinary setting. The ideal candidate will have strong communication skills and a passion for providing compassionate service, while enjoying a supportive work environment that fosters professional growth.

Salary

Not specified; Competitive pay mentioned; Performance bonuses available

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with upset clients

Nice-to-have

  • Prior customer service experience in healthcare
  • Experience with veterinary or medical settings
  • Strong organizational skills in fast-paced environments
  • Ability to lift up to 40 pounds occasionally

Key Requirements

  • High school diploma or equivalent work experience
  • Basic proficiency with scheduling software and technology
  • Excellent communication skills and compassionate service attitude

Work Rights

Not specified

Tailored Resume

Cover Letter