Servicenow Scrum Master

Kyndryl

**
7+ years scrum master experience
5+ years servicenow team support
Strong agile framework understanding
** Kyndryl is seeking a Servicenow Scrum Master with extensive experience in Agile environments and ServiceNow development to facilitate Scrum ceremonies and drive team collaboration. The role emphasizes coaching, backlog management, and continuous improvement within a supportive, hybrid working environment. **

Job Summary

  • The role involves facilitating all Scrum ceremonies including Sprint Planning, Daily Standups, Reviews, and Retrospectives.
  • Candidates must coach ServiceNow development teams on Agile best practices while managing backlog refinement with Product Owners.
  • Kyndryl offers a flexible, supportive environment prioritizing well-being with access to cutting-edge learning opportunities.

Matching Summary

Match Score: 75

** Kyndryl is seeking a Servicenow Scrum Master with extensive experience in Agile environments and ServiceNow development to facilitate Scrum ceremonies and drive team collaboration. The role emphasizes coaching, backlog management, and continuous improvement within a supportive, hybrid working environment. **

Skills & Requirements

Must-have

  • 7+ years Scrum Master experience
  • 5+ years ServiceNow team support
  • Strong Agile framework understanding
  • Manage technical delivery teams
  • ServiceNow platform lifecycle knowledge
  • Jira Azure DevOps or ServiceNow Agile
  • CSM PSM or equivalent certification

Nice-to-have

  • Bachelor's or Master's degree in CS
  • Experience with multiple ServiceNow modules
  • SAFe Agilist or SAFe Scrum Master cert
  • DevOps and CI/CD practices familiarity
  • ITIL v4 certification
  • Prior ServiceNow Developer experience
  • Managing ServiceNow upgrades releases

Key Requirements

  • 7+ years as Scrum Master
  • 5+ years supporting ServiceNow teams
  • Certified Scrum Master (CSM) or PSM
  • Bachelor's or Master's degree preferred

Work Rights

Not specified

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