Customer Service Representative, Er Department (prn)

R1 RCM Inc.

Cedar Park, US
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
Exceptional customer service skills
Fast learner with technology
Typing and answering phones
You’ll work to help our patients check into the hospital, specifically the ER Department, answering questions during registration and collecting information accurately and quickly

Job Summary

  • You’ll work to help our patients check into the hospital, specifically the ER Department, answering questions during registration and collecting information accurately and quickly.
  • To thrive in this job, you’ll need to be a confident multitasker who is a fast learner with technology and can type and answer phones.
  • This can be the first step of your healthcare career at R1 RCM Inc., offering the opportunity to constantly learn and explore new paths.

Matching Summary

You’ll work to help our patients check into the hospital, specifically the ER Department, answering questions during registration and collecting information accurately and quickly.

Salary

Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Fast learner with technology
  • Typing and answering phones
  • Comfortable working across multiple screens
  • Ability to work flexible shifts
  • Prepared to see illness and injuries

Nice-to-have

  • Previous healthcare experience
  • Listening with compassion
  • Addressing patient fears and concerns
  • Building rapport in real time

Key Requirements

  • High School Diploma or equivalent experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter