AI Principal Product Manager - Technical, Amazon Customer Service
Amazon
Vancouver, BC, Canada
Not specified; not specified; not specified
On-site
Generative ai experience
Machine learning product lifecycle
Natural language processing expertise
This role owns the end-to-end lifecycle of large-scale AI products that transform customer experiences at Amazon
Job Summary
This role owns the end-to-end lifecycle of large-scale AI products that transform customer experiences at Amazon.
The Data Intelligence team utilizes advanced technologies including Generative AI, Multi-Agent Architectures, and Knowledge Graphs to build contextual intelligence.
Candidates must navigate ambiguity, drive invention, and build consensus across engineering, science, and design functions to deliver customer impact.
Matching Summary
This role owns the end-to-end lifecycle of large-scale AI products that transform customer experiences at Amazon.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Generative AI experience
Machine Learning product lifecycle
Natural Language Processing expertise
Agentic AI architecture knowledge
Cross-functional team leadership
Nice-to-have
Startup-like operational mindset
Customer obsession culture
Strategic vision communication
Talent development and mentoring
Global scale product ownership
Key Requirements
Principal level technical product management experience
Deep acumen in applied AI and data science
Proven track record of defining strategic roadmaps