Analyst, It Operations

Ciena

Baltimore, MD, US
Base: not specified; bonus/equity: discretionary i...
Fully remote
Network infrastructure experience
Firewall management expertise
Network troubleshooting tools
Ciena is a global leader in high-speed connectivity committed to a people-first approach and a flexible work environment that empowers individual growth and belonging

Job Summary

  • Ciena is a global leader in high-speed connectivity committed to a people-first approach and a flexible work environment that empowers individual growth and belonging.
  • The role involves learning and implementing network and cloud security technologies, participating in 24x7 on-call rotations, handling escalations, and driving root cause analysis and automation.
  • Ciena offers competitive compensation with discretionary bonuses, comprehensive benefits including medical, dental, vision, 401(K) matching, ESPP, paid leave, and fosters a diverse and inclusive workplace.

Matching Summary

Ciena is a global leader in high-speed connectivity committed to a people-first approach and a flexible work environment that empowers individual growth and belonging.

Salary

Base: Not specified; Bonus/Equity: Discretionary incentive bonus; Benefits: Medical, dental, vision, 401(K) matching, ESPP, paid leave

Skills & Requirements

Must-have

  • network infrastructure experience
  • firewall management expertise
  • network troubleshooting tools
  • 24x7 on-call rotation
  • automation with Terraform and Ansible
  • cloud platforms Azure AWS OCI

Nice-to-have

  • strong interpersonal skills
  • collaboration and communication
  • growth mindset
  • change advocate
  • open-minded to feedback

Key Requirements

  • B.S. degree or relevant experience
  • 5-8 years IT network infrastructure experience
  • active experience with Wi-Fi or firewall solutions
  • knowledge of Palo Alto or FortiGate firewalls
  • firewall and wireless certifications desired
  • knowledge of Azure AWS OCI is a plus

Work Rights

Not specified

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