Base: competitive salary; bonus/equity: not specif...
Food and beverage menu knowledge
Table setting and side work
Guest satisfaction management
Four Seasons Hotel Hangzhou at West Lake offers a tranquil enclave with exquisite gardens and a five-star luxury experience recognized by Forbes Travel Guide
Job Summary
Four Seasons Hotel Hangzhou at West Lake offers a tranquil enclave with exquisite gardens and a five-star luxury experience recognized by Forbes Travel Guide.
The role involves anticipating guest needs, providing detailed food and beverage information, and ensuring all tables are set according to standards while responding promptly to guest concerns.
Employees enjoy competitive salary and benefits, excellent training and development opportunities, complimentary accommodation at Four Seasons properties, free uniform dry cleaning, and employee meals and activities.
Matching Summary
Four Seasons Hotel Hangzhou at West Lake offers a tranquil enclave with exquisite gardens and a five-star luxury experience recognized by Forbes Travel Guide.
Salary
Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Competitive wages and benefits
Skills & Requirements
Must-have
Food and beverage menu knowledge
Table setting and side work
Guest satisfaction management
Tray carrying and bussing tables
Basic computer skills
English and Chinese proficiency
Nice-to-have
Strong interpersonal skills
Ability to prioritize tasks
Professional work attitude
Adaptability to operational changes
Energetic approach
Key Requirements
Minimum one year hospitality or related experience
Proficiency in Word, Excel, and PowerPoint
Reading, writing, and oral proficiency in English and Chinese