The Service Associate is responsible for providing a welcoming, professional, and helpful experience to all members, serving as representatives of the gym's commitment to exceptional service
Job Summary
The Service Associate is responsible for providing a welcoming, professional, and helpful experience to all members, serving as representatives of the gym's commitment to exceptional service.
Key responsibilities include greeting members, providing information about gym services, handling inquiries, checking in members, processing payments, and ensuring the front desk area is clean and organized.
The role requires flexibility to work evenings, weekends, and holidays, and involves physical abilities such as bending and lifting over 40 lbs.
Matching Summary
The Service Associate is responsible for providing a welcoming, professional, and helpful experience to all members, serving as representatives of the gym's commitment to exceptional service.
Skills & Requirements
Must-have
Welcoming and professional member experience
Handle member inquiries and requests
Maintain front desk organization
Process payments for services
Follow safety protocols
Nice-to-have
Upbeat and motivating work environment
Adapt to evolving gym needs
Embrace core values
Key Requirements
CPR certification required within 30 days
Attend mandatory company trainings
Ability to work in a gym setting
Ability to bend and lift more than 40 lbs
Ability to access and operate company computer systems