Transportation Operations Support Coordinator

Landstar System

Rockford, IL, US
Base: $20.00 - $22.86 ph based on experience; bonu...
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High school diploma or ged
One year administrative customer support experience
Ability to remain calm under pressure
** Landstar System is seeking a Transportation Operations Support Coordinator to join their Rockford, IL office. The role involves managing operational issues, providing support to independent agents and customers, and requires strong problem-solving skills in a fast-paced environment. **

Job Summary

  • This role serves as the first line of support for high-priority and critical operational issues within Landstar's transportation network.
  • Employees will investigate service incidents, mediate disputes involving agents and drivers, and administer settlement adjustments as necessary.
  • Landstar offers competitive compensation, robust benefit plans including medical coverage, 401(k) match, paid time off, and tuition assistance.

Matching Summary

Match Score: 75

** Landstar System is seeking a Transportation Operations Support Coordinator to join their Rockford, IL office. The role involves managing operational issues, providing support to independent agents and customers, and requires strong problem-solving skills in a fast-paced environment. **

Salary

Base: $20.00 - $22.86 per hour based on experience; Bonus/Equity: Not specified; Benefits: Affordable medical plans, employer 401(k) match, paid time off, tuition assistance

Skills & Requirements

Must-have

  • High school diploma or GED
  • One year administrative customer support experience
  • Ability to remain calm under pressure
  • Strong problem-solving skills
  • Effective communication in all modes

Nice-to-have

  • One year inbound call handling experience
  • Six months logistics experience
  • Flexibility for Saturday and holiday rotations
  • Basic geographical knowledge of North America
  • Working knowledge of Microsoft Word and Excel

Key Requirements

  • High school diploma or general education degree
  • One year of administrative customer support experience

Work Rights

Not specified

Tailored Resume

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