Call Agent

ENCOMPASSE

Paya Lebar, Singapore
Confident working with it systems
Proficient in ms word and excel
Logical and analytical thinking
The role requires confident interaction with IT systems including emails, training management, and customer relation systems

Job Summary

  • The role requires confident interaction with IT systems including emails, training management, and customer relation systems.
  • Candidates must possess strong logical and analytical thinking skills alongside excellent communication abilities.
  • This is a full-time on-site position at Paya Lebar requiring flexibility for various shift schedules.

Matching Summary

Match Score: 85

The role requires confident interaction with IT systems including emails, training management, and customer relation systems.

Skills & Requirements

Must-have

  • Confident working with IT systems
  • Proficient in MS Word and Excel
  • Logical and analytical thinking
  • Good written and spoken communication
  • Open to working shifts

Nice-to-have

  • Friendly and professional manner
  • Strong stress tolerance
  • Quick decision-making abilities
  • Team player with interpersonal skills
  • Adaptable to fast-paced environment

Key Requirements

  • At least Nitec or equivalent qualification
  • Minimum 2 years of customer service experience
  • WFO at Paya Lebar location
  • 2-year contract duration

Work Rights

Not specified

Tailored Resume

Cover Letter