Head Of Service Operations

KONE Romania

Makati City, ,
**
Service business strategy implementation
Maintenance operations leadership
Budget and cost control
** KONE Romania is seeking a Head of Service Operations to lead the development and execution of its service business in Makati City. The role requires extensive experience in service/maintenance operations and leadership, focusing on achieving budget targets, improving customer satisfaction, and driving operational excellence. **

Job Summary

  • Lead the development and execution of the country’s service business to achieve budgeted targets and improve operational excellence.
  • Responsible for driving a culture of safety and quality throughout the organization while leading and developing the maintenance teams.
  • KONE promotes an innovative and collaborative culture with a focus on employee engagement, sustainability, and ethical business practices.

Matching Summary

Match Score: 75

** KONE Romania is seeking a Head of Service Operations to lead the development and execution of its service business in Makati City. The role requires extensive experience in service/maintenance operations and leadership, focusing on achieving budget targets, improving customer satisfaction, and driving operational excellence. **

Skills & Requirements

Must-have

  • service business strategy implementation
  • maintenance operations leadership
  • budget and cost control
  • customer relationship management
  • safety and quality culture driving
  • business development initiatives

Nice-to-have

  • employee engagement focus
  • sustainability culture
  • collaborative working environment
  • strategic planning contribution

Key Requirements

  • Bachelor’s degree in engineering or related disciplines
  • Minimum 15 years experience in service/maintenance operation
  • Minimum 10 years in leadership role
  • Proven track record of P&L and business planning
  • Good command of English and local language

Work Rights

Not specified

Tailored Resume

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