Customer Service Representative - 6 Months Contract

ABB Inc

Dorval, QC, Canada
Hybrid (3 days per week in office)
Bilingual french/english communication
Order management and processing
Sap and sfdc software proficiency
ABB Inc is seeking a bilingual Customer Service Representative for a 6-month contract in Dorval, QC, to support their sales organization in the Emergency Lighting division. The role involves order management, customer communication, and technical documentation, with a hybrid work model requiring three days in-office each week

Job Summary

  • This role supports the assigned Sales organization and customers during the proposal process as a key technical resource.
  • The position is accountable for maintaining direct customer communication, managing orders, and resolving order entry errors.
  • Candidates must be bilingual in French and English to effectively communicate with clients inside and outside Quebec.

Matching Summary

Match Score: 85

ABB Inc is seeking a bilingual Customer Service Representative for a 6-month contract in Dorval, QC, to support their sales organization in the Emergency Lighting division. The role involves order management, customer communication, and technical documentation, with a hybrid work model requiring three days in-office each week.

Skills & Requirements

Must-have

  • Bilingual French/English communication
  • Order management and processing
  • SAP and SFDC software proficiency

Nice-to-have

  • Fast adaptation to various products
  • Team spirit and collaboration
  • Ability to stay calm under stress

Key Requirements

  • Bilingualism (French/English) essential
  • Proficiency in SAP and SFDC assets

Work Rights

Not specified

Tailored Resume

Cover Letter