Customer Architect

Elastic

Israel
**
Technical advisor to customers
Drive consumption of elastic solutions
Define technical success plans
** Elastic is seeking a Customer Architect in Israel who has a strong technical background in IT domains, particularly in Observability, Cybersecurity, and Enterprise Search. The ideal candidate will act as a trusted advisor to customers, ensuring successful onboarding and effective use of Elastic's solutions, while driving revenue growth. **

Job Summary

  • Act as the Trusted Technical Advisor, working in tandem with the customer and complementary groups like Field and Services Teams to ensure that Elastic solutions are exceeding customer’s expectations.
  • Define and communicate the technical success criteria for our customers, crafting detailed Technical Success Plans tailored to the specific customers goals and critical metrics.
  • Your chief aim will be to ensure the customer derives significant value, eliminate technical frictions, and propel the uptake and application of Elastic solutions, with the ultimate goal of growing annual recurring revenue (ARR).

Matching Summary

Match Score: 75

** Elastic is seeking a Customer Architect in Israel who has a strong technical background in IT domains, particularly in Observability, Cybersecurity, and Enterprise Search. The ideal candidate will act as a trusted advisor to customers, ensuring successful onboarding and effective use of Elastic's solutions, while driving revenue growth. **

Skills & Requirements

Must-have

  • Technical Advisor to customers
  • Drive consumption of Elastic solutions
  • Define Technical Success Plans
  • Hands-on technical expertise
  • Cloud-based software solutions experience

Nice-to-have

  • Passion for technology trends
  • Growth mindset
  • Eagerness to learn new technologies
  • Experience with Elastic solutions

Key Requirements

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
  • Fluency in English
  • Validated experience in a similar role (Solutions Architect, Technical Consultant, Pre-sales Engineer)
  • Hands-on experience with Elastic solutions or equivalent technologies

Work Rights

Not specified

Tailored Resume

Cover Letter