Customer Experience Manager

DCH Ford of Eatontown

Eatontown, NJ, United States
$50,000 to $90,000 + based on performance; perform...
Vehicle purchase consultation
Customer relationship management
Product knowledge acquisition
As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers

Job Summary

  • As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.
  • We are dedicated to earning customers for life, taking personal ownership, improving constantly and having fun!
  • We offer competitive, performance-based pay and a comprehensive benefits package including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.

Salary

$50,000 to $90,000+ based on performance; Performance-based incentives; Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Vehicle purchase consultation
  • Customer relationship management
  • Product knowledge acquisition
  • Sales process guidance
  • Performance-driven goals

Nice-to-have

  • Team player focus
  • Fast-paced environment adaptability
  • Continuous improvement mindset
  • Having fun at work

Key Requirements

  • 2+ years previous sales experience
  • New car dealership experience preferred
  • Bachelor's Degree preferred
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter