My Query Advisor La (agente Servicio Al Cliente) - Temporal

Mundeleinbank

Hybrid
Advanced portuguese
Customer experience
Problem resolution skills
Mundeleinbank is seeking a My Query Advisor for a temporary six-month position, focusing on providing exceptional customer service in both Portuguese and ideally English. The role involves problem-solving, information management, and effective communication to ensure a positive customer experience

Job Summary

  • This role involves receiving and responding to employee inquiries through various channels.
  • You will ensure a positive customer experience while meeting quality standards.
  • The position requires collaboration with other teams to resolve issues effectively.

Matching Summary

Match Score: 85

Mundeleinbank is seeking a My Query Advisor for a temporary six-month position, focusing on providing exceptional customer service in both Portuguese and ideally English. The role involves problem-solving, information management, and effective communication to ensure a positive customer experience.

Skills & Requirements

Must-have

  • Advanced Portuguese
  • Customer experience
  • Problem resolution skills

Nice-to-have

  • Effective communication skills
  • Ability to multitask
  • Passion for customer service

Key Requirements

  • 1-2 years of customer service experience
  • Desirable English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter