Customer Service Representative / Patient Registration Representative (bilingual Spanish/english)

R1 RCM Inc.

Austin, Texas, United States
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
Bilingual english and spanish skills
High school diploma or ged required
Fast-paced high-stress environment tolerance
You will work as a Customer Service Representative helping patients with admissions in the outpatient area of Ascension Seton Medical Center Austin

Job Summary

  • You will work as a Customer Service Representative helping patients with admissions in the outpatient area of Ascension Seton Medical Center Austin.
  • The role requires collecting accurate patient and insurance information quickly while listening with compassion to address fears and concerns.
  • This position offers a competitive benefits package and serves as a starting point to launch a healthcare career at R1 RCM Inc.

Matching Summary

You will work as a Customer Service Representative helping patients with admissions in the outpatient area of Ascension Seton Medical Center Austin.

Salary

Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Bilingual English and Spanish skills
  • High school diploma or GED required
  • Fast-paced high-stress environment tolerance
  • Accurate typing and computer multitasking
  • Willingness to work on feet assisting patients

Nice-to-have

  • Compassionate listening for patient anxiety
  • Quick study with new technology platforms
  • Ability to handle emergent clinical interruptions
  • Confidence in building patient rapport
  • Interest in launching healthcare career

Key Requirements

  • High School Diploma or GED
  • Bilingual English/Spanish proficiency
  • Pass drug test and background check
  • Up to date on all vaccinations

Work Rights

Not specified

Tailored Resume

Cover Letter