Jr. Product Success Manager

Viral Nation

Christ Church, Barbados
Compensation is structured, performance-led, + mar...
On-site
1-2 years experience in product success
Strong communication and interpersonal skills
Detail-oriented with organizational abilities
Viral Nation is seeking a detail-oriented Jr. Product Success Manager to support client accounts and enhance customer satisfaction in a fast-paced environment. The ideal candidate should have 1-2 years of experience in a client-facing role, preferably in a tech or SaaS setting

Job Summary

  • The role focuses on supporting client accounts by ensuring a seamless and successful product experience through close collaboration with internal teams.
  • Key responsibilities include monitoring product adoption, collecting user feedback, and assisting in onboarding client stakeholders on product features.
  • Viral Nation offers a fluid, creative, and growth-oriented environment that supports ambitions in an open, collaborative, and fast-paced culture.

Matching Summary

Match Score: 85

Viral Nation is seeking a detail-oriented Jr. Product Success Manager to support client accounts and enhance customer satisfaction in a fast-paced environment. The ideal candidate should have 1-2 years of experience in a client-facing role, preferably in a tech or SaaS setting.

Salary

Compensation is structured, performance-led, and market-aligned; progression tied to demonstrated performance and expanded scope; reviewed regularly through formal performance reviews.

Skills & Requirements

Must-have

  • 1-2 years experience in product success
  • Strong communication and interpersonal skills
  • Detail-oriented with organizational abilities

Nice-to-have

  • Experience with Jira, Confluence, or Salesforce
  • Comfortable in fast-paced high-stakes environment
  • Proactive solution-oriented mindset

Key Requirements

  • 1–2 years of experience in product success or customer success
  • Experience with project management or CRM tools preferred
  • Ability to work collaboratively within a team across departments

Work Rights

Not specified

Tailored Resume

Cover Letter