Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies
Job Summary
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
This role will be expected to travel to various Financial Centers within the market.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.
Matching Summary
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
Skills & Requirements
Must-have
excellent customer care
daily transactions
problem resolution
cash handling
professional image
Nice-to-have
friendly demeanor
can-do attitude
willingness to help
team environment
flexibility in scheduling
Key Requirements
High school diploma/GED
minimum of 2 years of CSR experience
ability to perform advanced math functions
ability to interact comfortably and confidently with the public