The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, client callbacks, and documenting all call activities
Job Summary
The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, client callbacks, and documenting all call activities.
Essential functions include conducting pre-admission assessments, completing pre-certifications, interviewing clients and family members, and reviewing admissions against approved criteria.
Las Cruces Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.
Matching Summary
The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, client callbacks, and documenting all call activities.
Skills & Requirements
Must-have
Front desk environment
Phone triage and client callbacks
Insurance eligibility verification
Client and family interviews
Admissions process documentation
Community resource knowledge
Nice-to-have
Client support and conflict resolution
Sober escort and intervention assessment
Business development with professionals
Serving Veterans and military spouses
Key Requirements
High School Diploma or equivalent
One or more years' healthcare admissions experience