Front Desk Agent

Epicurean Atlanta

Fort Myers, FL, US
Not specified; benefits: medical, dental, vision, ...
Fully onsite
High school diploma or higher
Excellent customer service skills
Ability to lift 40 lbs
Epicurean Atlanta is seeking a Front Desk Agent in Fort Myers, FL, who embodies enthusiasm and professionalism to enhance guest experiences. The role involves providing exceptional customer service, managing check-ins and check-outs, and serving as a concierge, all while upholding the hotel's hospitality standards

Job Summary

  • The Front Desk Host serves as the first physical impression of the property by providing a unique, professional, and hospitable arrival and departure experience.
  • Responsibilities include processing mobile arrivals, assigning rooms based on guest preferences, and acting as a concierge to provide local dining and shopping information.
  • The role offers comprehensive benefits including medical, dental, vision, 401K retirement plans, paid time off, and free meals for full-service hotel employees.

Matching Summary

Match Score: 75

Epicurean Atlanta is seeking a Front Desk Agent in Fort Myers, FL, who embodies enthusiasm and professionalism to enhance guest experiences. The role involves providing exceptional customer service, managing check-ins and check-outs, and serving as a concierge, all while upholding the hotel's hospitality standards.

Salary

Not specified; Benefits: Medical, Dental, Vision, 401K, Paid Time Off, Holiday Pay, Free meal

Skills & Requirements

Must-have

  • High school diploma or higher
  • Excellent customer service skills
  • Ability to lift 40 lbs
  • Clear verbal and written communication
  • Availability for 24/7 shifts

Nice-to-have

  • Previous hospitality experience preferred
  • Opera PMS experience preferred
  • Personalization in guest interactions
  • Enthusiastic and energetic personality
  • Ability to work independently

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience (preferred)
  • Opera PMS experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter