Front Desk Agent

Bigsurlodge

Base: 13.00 usd hourly; bonus/equity: not specifie...
Onsite
Strong customer service skills
Manage phone activity
Register and assign rooms
The Front Desk Agent position at Bigsurlodge requires a candidate with strong customer service skills and the ability to manage various administrative tasks, including guest check-ins and reservations. The role involves maintaining communication with guests and staff while ensuring a welcoming atmosphere

Job Summary

  • The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard.
  • Provide administrative, reception and program support to management and staff.
  • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.

Matching Summary

Match Score: 75

The Front Desk Agent position at Bigsurlodge requires a candidate with strong customer service skills and the ability to manage various administrative tasks, including guest check-ins and reservations. The role involves maintaining communication with guests and staff while ensuring a welcoming atmosphere.

Salary

Base: 13.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong customer service skills
  • Manage phone activity
  • Register and assign rooms
  • Verify charges and credits
  • Collect payment for charges
  • Resolve guest complaints

Nice-to-have

  • Ability to arrange and coordinate schedules
  • Maintain awareness of safety issues
  • Interacting with a wide variety of people

Key Requirements

  • Minimum of at least 16 years of age
  • High School Diploma preferred
  • Clerical skills including typing, filing, office machine operations
  • Computer proficiency
  • Ability to problem solve
  • Ability to stand for the entire work day

Work Rights

Not specified

Tailored Resume

Cover Letter