Business Architect – Agentic Sales (ai)

Salesforce

**
Salesforce platform mastery
Ai/llm fluency
Prompt engineering
** Salesforce is seeking a Business Architect for their Agentic Sales team, focusing on the internal implementation of AI technology to enhance seller engagement and customer interactions. The ideal candidate will have extensive experience with the Salesforce platform, expertise in AI, and a strong ability to navigate complex organizational dynamics. **

Job Summary

  • This role owns the end-to-end product lifecycle for a critical Agent pillar, transforming how sellers engage with customers and close deals using AI.
  • You will leverage deep knowledge of Salesforce Core & Data Cloud to fuel agents and sit side-by-side with engineers to tune agent responses.
  • The Product Innovation & Architecture team is dedicated to driving product innovation and optimizing Salesforce solutions to deliver an unparalleled Lead-to-Cash experience.

Matching Summary

Match Score: 75

** Salesforce is seeking a Business Architect for their Agentic Sales team, focusing on the internal implementation of AI technology to enhance seller engagement and customer interactions. The ideal candidate will have extensive experience with the Salesforce platform, expertise in AI, and a strong ability to navigate complex organizational dynamics. **

Skills & Requirements

Must-have

  • Salesforce Platform Mastery
  • AI/LLM Fluency
  • Prompt Engineering
  • Conversational Design
  • Salesforce Core & Data Cloud
  • Agent Charter Definition
  • Cross-Agent Orchestration

Nice-to-have

  • Design Thinking
  • Ambiguity Navigator
  • Consultative Approach
  • Sales Empathy
  • Storytelling
  • Active Listening
  • Team Engagement

Key Requirements

  • 6+ years Salesforce Platform architecture experience
  • Experience with Generative AI
  • Manager+ Product Leadership experience
  • Deep understanding of L2C lifecycle

Work Rights

Not specified

Tailored Resume

Cover Letter