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Salesforce is seeking a Business Architect for their Agentic Sales team, focusing on the internal implementation of AI technology to enhance seller engagement and customer interactions. The ideal candidate will have extensive experience with the Salesforce platform, expertise in AI, and a strong ability to navigate complex organizational dynamics.
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Job Summary
This role owns the end-to-end product lifecycle for a critical Agent pillar, transforming how sellers engage with customers and close deals using AI.
You will leverage deep knowledge of Salesforce Core & Data Cloud to fuel agents and sit side-by-side with engineers to tune agent responses.
The Product Innovation & Architecture team is dedicated to driving product innovation and optimizing Salesforce solutions to deliver an unparalleled Lead-to-Cash experience.
Matching Summary
Match Score: 75
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Salesforce is seeking a Business Architect for their Agentic Sales team, focusing on the internal implementation of AI technology to enhance seller engagement and customer interactions. The ideal candidate will have extensive experience with the Salesforce platform, expertise in AI, and a strong ability to navigate complex organizational dynamics.
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Skills & Requirements
Must-have
Salesforce Platform Mastery
AI/LLM Fluency
Prompt Engineering
Conversational Design
Salesforce Core & Data Cloud
Agent Charter Definition
Cross-Agent Orchestration
Nice-to-have
Design Thinking
Ambiguity Navigator
Consultative Approach
Sales Empathy
Storytelling
Active Listening
Team Engagement
Key Requirements
6+ years Salesforce Platform architecture experience