Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Exceptional customer service delivery
Identify customer needs
Provide financial advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions
Job Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Supports customer requests for banking services, handling transactions and inquiries while offering advice on digital and self-serve options.
BMO is committed to an inclusive, equitable and accessible workplace, valuing diversity and offering accommodations upon request.
Matching Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Salary
Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans
Skills & Requirements
Must-have
Exceptional customer service delivery
Identify customer needs
Provide financial advice
Collaborate with branch partners
Handle banking transactions
Support digital banking options
Follow risk and compliance policies
Nice-to-have
Personalized customer experiences
Creative problem-solving approaches
Proactive customer engagement
Continuous improvement mindset
Adaptable to changing schedules
Key Requirements
Post-secondary degree or certification desirable
High-level knowledge of personal offers
Confident use of social media and online tools
Ability to assist users with digital applications
Basic knowledge of sales and business banking solutions