Multispecialty Patient Care Coordinator Float|concord

Capital Region Health Care Corporation

Concord, USA
Patient registration and data management
Customer service and patient interaction
Medical office operations knowledge
The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service

Job Summary

  • The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.
  • Responsibilities include greeting and arriving patients, obtaining and verifying insurance and demographic information, and facilitating patient care between primary, specialty, and ancillary services.
  • Works independently and within a team on special, nonrecurring and ongoing projects, coordinating multiple aspects of projects, events, and other complex activities.

Matching Summary

The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.

Skills & Requirements

Must-have

  • Patient registration and data management
  • Customer service and patient interaction
  • Medical office operations knowledge
  • Scheduling and appointment confirmation
  • Handling patient inquiries and requests

Nice-to-have

  • Supportive team culture
  • Compassionate customer service
  • Independent and team project work

Key Requirements

  • High School degree or GED equivalency
  • Proven customer service experience
  • Knowledge of medical office operations
  • Familiarity with medical terminology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter