Client Services Representative

Sedgwick Australia Pty Ltd

Toledo, Ohio, United States
Base: $60,000-$85,000; bonus/equity: not specified...
6 years related experience
1 year account coordinator or 3 years adjuster
Workers compensation liability or disability claims knowledge
The role involves managing locally assigned programs by monitoring procedures to ensure consistency in service delivery and customer satisfaction

Job Summary

  • The role involves managing locally assigned programs by monitoring procedures to ensure consistency in service delivery and customer satisfaction.
  • Candidates will act as the primary client contact, educating them on loss data drivers and identifying cross-selling opportunities.
  • The company offers a comprehensive benefits package including medical plans, 401k matching, and 4 weeks of PTO in the first year.

Matching Summary

The role involves managing locally assigned programs by monitoring procedures to ensure consistency in service delivery and customer satisfaction.

Salary

Base: $60,000-$85,000; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k match, PTO

Skills & Requirements

Must-have

  • 6 years related experience
  • 1 year Account Coordinator or 3 years adjuster
  • Workers compensation liability or disability claims knowledge

Nice-to-have

  • Enthusiastic collaborative team player
  • Strong negotiation and facilitation skills
  • Ability to handle conflict in fast environment

Key Requirements

  • Bachelor's degree preferred
  • Pursue CPCU, AIC, or ARM designation required
  • Must live in Ohio for Toledo territory

Work Rights

Not specified

Tailored Resume

Cover Letter