Customer Service Assistant

Ideal Bathrooms

Milton Keynes, , GB
Base: £26,695; bonus/equity: potential to earn bon...
Customer service skills
Handling inbound and outbound calls
Computer literate with microsoft office
We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild

Job Summary

  • We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
  • As a Customer Service Assistant based in our Milton Keynes branch you’ll be responsible for being the first point of contact for customers for any query resolution through various channels adapting a high level of customer service to each query that is reviewed.
  • In addition to the £26,695, there are also benefits on tap including annual leave increasing with length of service, a generous pension scheme matched up to 9%, potential to earn bonuses, and access to a great range of online and high street discounts.

Matching Summary

We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Salary

Base: £26,695; Bonus/Equity: Potential to earn bonuses; Benefits: Annual leave, pension scheme matched up to 9%, healthcare access, Cycle to Work scheme, discounts

Skills & Requirements

Must-have

  • Customer service skills
  • Handling inbound and outbound calls
  • Computer literate with Microsoft Office
  • Understanding stock movements and deliveries
  • Full time 40 hours per week

Nice-to-have

  • Experience in fast paced customer facing role
  • Confident and outgoing communication
  • Previous call centre experience
  • Positive health and wellbeing promotion

Key Requirements

  • Experience in customer facing role
  • Computer literate
  • Previous call centre or similar role experience

Work Rights

Not specified

Tailored Resume

Cover Letter