Cdi Gestionnaire Back Office Énergie

mylight150

Villeurbanne, France
Competitive salary (according to profile + experie...
On-site
Daily contract activation
Client portfolio management
Network connection requests
Ensure the proper daily activation of client contracts and end-to-end monitoring of connection and commissioning files

Job Summary

  • Ensure the proper daily activation of client contracts and end-to-end monitoring of connection and commissioning files.
  • Manage a client portfolio of installers and self-installers: monitor activity, assist in understanding processes, and clarify connection and commissioning steps.
  • Participate in the continuous improvement of service processes and the updating of the internal knowledge base.

Matching Summary

Ensure the proper daily activation of client contracts and end-to-end monitoring of connection and commissioning files.

Salary

Competitive salary (according to profile and experience); Not specified; Mutuelle avantageuse & tickets restaurants

Skills & Requirements

Must-have

  • Daily contract activation
  • Client portfolio management
  • Network connection requests
  • Ticket management
  • Data system updates

Nice-to-have

  • Continuous process improvement
  • Internal knowledge base contribution
  • Problem-solving client issues

Key Requirements

  • Bac+2/3 in administrative management or 3+ years of experience as a back-office manager
  • Methodical with problem-solving skills
  • Autonomy, adaptability, and listening skills
  • Analytical skills
  • Oral communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter