Fragrance Expert - Selfridges Oxford Street

Chanel

London, United Kingdom
On-site
Immersive client consultations
Fragrance category knowledge
Clienteling and data capture tools
As a Fragrance Expert, you will play a key role in elevating the fragrance category through immersive consultations, storytelling, and service-led experiences that connect clients deeply with our brand

Job Summary

  • As a Fragrance Expert, you will play a key role in elevating the fragrance category through immersive consultations, storytelling, and service-led experiences that connect clients deeply with our brand.
  • Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels, and deliver expert personalised fragrance consultations that captivate and educate clients.
  • Our employee benefits have been created to support you across your professional and personal life by offering you Physical Wellbeing, Financial Wellbeing, Mental Wellbeing, Lifestyle, and Employee Recognition.

Matching Summary

As a Fragrance Expert, you will play a key role in elevating the fragrance category through immersive consultations, storytelling, and service-led experiences that connect clients deeply with our brand.

Skills & Requirements

Must-have

  • Immersive client consultations
  • Fragrance category knowledge
  • Clienteling and data capture tools
  • Achieve sales targets & KPIs
  • Collaborative and team-first mindset

Nice-to-have

  • Passion for client experience
  • Storytelling and engaging events
  • Understanding of perfumery
  • Empathy and insight for client needs
  • Contribution to sustainability initiatives

Key Requirements

  • Experience in a client-facing retail environment
  • Confidence in delivering fragrance workshops

Work Rights

Not specified

Tailored Resume

Cover Letter