Individual Life Insurance Death Claims Analyst - Us Hybrid

DXC Technology UK

Austin, Texas, US
Process death claim transactions
Correspond with agents and beneficiaries
Accurate handling and timely execution
Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies

Job Summary

  • Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies.
  • Must provide an elite customer service experience via letters or phone calls made internally or externally.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.

Matching Summary

Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies.

Skills & Requirements

Must-have

  • process death claim transactions
  • correspond with agents and beneficiaries
  • accurate handling and timely execution
  • elite customer service experience
  • identify process improvement opportunities

Nice-to-have

  • willingness to learn new processes
  • empathy and sensibility
  • high sense of touch

Key Requirements

  • High School Diploma minimum
  • 2 minimum years of Individual Life Insurance experience
  • 2 minimum years of death claims full cycle processing experience
  • Working knowledge of life insurance products
  • Microsoft Office and MS Teams work experience
  • Great typing and documenting skills
  • Inbound/outbound customer service experience
  • located within 25 miles radio from any DXC offices

Work Rights

Legally authorized to work in the United States without requiring sponsorship

Tailored Resume

Cover Letter