Regional Manager Of Customer Success

Megaport (Australia) Pty Limited

Brisbane, Australia
On-site
Customer satisfaction, expansion, and retention
Day-to-day execution of customer success strategy
Deepen customer relationships
Megaport is the global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other

Job Summary

  • Megaport is the global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other.
  • The Regional Manager will lead a team of Customer Success Managers focused on driving customer satisfaction, expansion, and retention.
  • Employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Matching Summary

Megaport is the global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other.

Skills & Requirements

Must-have

  • Customer satisfaction, expansion, and retention
  • Day-to-day execution of customer success strategy
  • Deepen customer relationships
  • Uncover upsell and cross-sell opportunities

Nice-to-have

  • Collaborative and supportive environment
  • Problem-solving and cloud fanaticism
  • Customer-centric approach

Key Requirements

  • Lead a team of Customer Success Managers
  • Reporting to the Head of Global Customer Success

Work Rights

Not specified

Tailored Resume

Cover Letter