Head Of Delivery Operations

KONE

Ho Chi Minh City, Vietnam
Drive operational excellence in installation
Manage installation capacity and resources
Ensure safety and quality in operations
This role is responsible for driving operational excellence in installation, project management, and business performance, while fostering a strong culture of safety, quality, and continuous improvement

Job Summary

  • This role is responsible for driving operational excellence in installation, project management, and business performance, while fostering a strong culture of safety, quality, and continuous improvement.
  • Lead, evaluate, and develop the operations team and professionals to achieve safety, quality, budget, and customer satisfaction goals.
  • Be accountable for the financial and customer performance of projects within the portfolio.

Matching Summary

This role is responsible for driving operational excellence in installation, project management, and business performance, while fostering a strong culture of safety, quality, and continuous improvement.

Skills & Requirements

Must-have

  • Drive operational excellence in installation
  • Manage installation capacity and resources
  • Ensure safety and quality in operations
  • Lead and develop operations team
  • Manage customer relationships and escalations

Nice-to-have

  • Foster a strong culture of continuous improvement
  • Embrace a service-minded culture
  • Experience with Lean or Six Sigma frameworks

Key Requirements

  • Bachelor or Master’s degree in Engineering or Construction
  • Minimum 12 years of experience in operations, project management, or installation management
  • 6+ years in a leadership or people management role
  • Ability to understand and converse fluently in Vietnamese and English

Work Rights

Not specified

Tailored Resume

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