Member Service Representative (part-time) - Nb San Diego

Navy Federal Credit Union

San Diego, CA, United States
On-site
Opening and maintaining deposit accounts
Research and resolve account discrepancies
Process routine transactions
Provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards

Job Summary

  • Provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards.
  • Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
  • All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Matching Summary

Provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards.

Skills & Requirements

Must-have

  • opening and maintaining deposit accounts
  • research and resolve account discrepancies
  • process routine transactions
  • handle cash and negotiable instruments securely
  • comply with federal and institutional regulations

Nice-to-have

  • building effective relationships
  • exercising sound judgment
  • embracing and supporting change initiatives
  • navigating multiple systems efficiently

Key Requirements

  • Experience in customer service
  • Working knowledge of deposit and loan products
  • Effective verbal and written communication skills
  • Ability to work Monday - Saturday
  • Part-Time hours are typically 20-25+ hours a week

Work Rights

Not specified

Tailored Resume

Cover Letter