Service Operation Manager 工地经理 - 广州

KONE Bulgaria

Guangzhou, China
**
4+ years management experience
Elevator installation or maintenance background
Team leadership and performance management
** KONE Bulgaria is seeking a Service Operation Manager in Guangzhou, China, responsible for ensuring high customer satisfaction and effective management of maintenance services. The ideal candidate should have relevant management experience, particularly in service operations within the maintenance or installation sectors. **

Job Summary

  • The role requires leading a regional team to ensure high levels of customer satisfaction and timely resolution of service issues.
  • Candidates must oversee safety compliance for all site supervisors, maintenance staff, and subcontractors while maintaining strict quality standards.
  • The position involves managing operational costs, driving revenue through contract renewals, and fostering a collaborative culture focused on sustainability.

Matching Summary

Match Score: 75

** KONE Bulgaria is seeking a Service Operation Manager in Guangzhou, China, responsible for ensuring high customer satisfaction and effective management of maintenance services. The ideal candidate should have relevant management experience, particularly in service operations within the maintenance or installation sectors. **

Skills & Requirements

Must-have

  • 4+ years management experience
  • Elevator installation or maintenance background
  • Team leadership and performance management
  • Safety compliance and quality control
  • Cost control and budget management
  • Customer relationship management

Nice-to-have

  • Bachelor's degree preferred
  • Talent development and succession planning
  • Process improvement initiatives
  • Collaborative working culture
  • Sustainability focus

Key Requirements

  • Associate degree minimum, Bachelor's preferred
  • 4+ years relevant management experience
  • 2+ years KONE installation/maintenance experience
  • Experience managing 3800-5000 elevator units
  • Strong leadership and talent development skills

Work Rights

Not specified

Tailored Resume

Cover Letter