Front Desk Service Representative

isc.ubc.ca

Vancouver, British Columbia, Canada
Base: $4,402.00 - $4,814.00 cad monthly; bonus/equ...
Customer service
Administrative support
Emergency response
The Front Desk Service Representative position provides customer service and administrative support for the University’s residences front desks, acting as a primary liaison in residence emergencies and enhancing safety and security

Job Summary

  • The Front Desk Service Representative position provides customer service and administrative support for the University’s residences front desks, acting as a primary liaison in residence emergencies and enhancing safety and security.
  • Responsibilities include maintaining and updating the Student Housing database, administering key sign-out and inventory, coordinating front desk communication, and responding to urgent issues.
  • This full-time, leave replacement position works 4 days a week totaling 75 hours over two weeks, with a compensation range of $4,402.00 - $4,814.00 CAD Monthly.

Matching Summary

The Front Desk Service Representative position provides customer service and administrative support for the University’s residences front desks, acting as a primary liaison in residence emergencies and enhancing safety and security.

Salary

Base: $4,402.00 - $4,814.00 CAD Monthly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service
  • Administrative support
  • Emergency response
  • Key management
  • Mail delivery
  • Incident documentation

Nice-to-have

  • Commitment to equity
  • Diverse perspectives
  • Sense of community
  • Confidentiality
  • Problem solving

Key Requirements

  • High school graduation plus one year post-secondary education
  • Three years hotel and hospitality industry and customer service experience
  • Willingness to respect diverse perspectives
  • Commitment to enhancing awareness, knowledge, and skills related to equity, diversity, and inclusion
  • Satisfactory Criminal Record Check

Work Rights

Not specified

Tailored Resume

Cover Letter