This professional will be responsible for driving the strategic growth and operational excellence of the department (Ops and Client Services)
Job Summary
This professional will be responsible for driving the strategic growth and operational excellence of the department (Ops and Client Services).
They will lead the financial operations of the Operations and Professional Services department, including budgeting and forecasting, and ensuring a positive return on investment.
The role requires developing and managing delivery metrics to monitor performance and ensuring successful delivery of software solutions to customers.
Matching Summary
This professional will be responsible for driving the strategic growth and operational excellence of the department (Ops and Client Services).
Skills & Requirements
Must-have
strategic growth
operational excellence
client relationship management
software solution delivery
financial operations management
Nice-to-have
reinvent customer experience
positive return on investment
business acumen
strategic thinking
Key Requirements
10+ years of experience in professional services and delivery
7+ years of experience in a leadership role
Proven record of developing and implementing successful delivery processes
Business Administration or related field education