Reservation Supervisor

Sofitel Sydney Wentworth

Lagoi, Indonesia
On-site
Supervise reservations staff
Ensure department standards
Monitor day-to-day operations
Provide supervision to Reservations Staff and ensure department standards and policies are adhered to

Job Summary

  • Provide supervision to Reservations Staff and ensure department standards and policies are adhered to.
  • Monitor day-to-day operations to ensure call volumes are managed efficiently and productivity is maximized.
  • Maintain complete knowledge of all food & beverage services, outlets and hotel services/features to promote its products and services.

Matching Summary

Provide supervision to Reservations Staff and ensure department standards and policies are adhered to.

Skills & Requirements

Must-have

  • Supervise Reservations Staff
  • Ensure department standards
  • Monitor day-to-day operations
  • Assist in preparing reports
  • Maintain knowledge of hotel services

Nice-to-have

  • Swiss-inspired hospitality
  • Culinary legacy
  • Beach getaway destination
  • Wellness and recreation village

Key Requirements

  • 2-3 years of experience
  • Proficiency with reservation systems
  • Proficiency with hotel PMS software
  • High school diploma or equivalent
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter