Automotive Fixed Operations Manager

Crater Lake Ford

Crater Lake, Oregon, US
Competitive pyy; not specified; medical, dental, v...
Not specified (assumed onsite based on dealership context)
Staff recruiting training and development
Customer request resolution and engagement
Repair order inspection for accuracy
Crater Lake Ford is seeking an Automotive Fixed Operations Manager to oversee service and parts departments, ensuring exceptional customer service and compliance with company policies. The ideal candidate will have strong leadership skills, experience in training and development, and a customer-centric approach

Job Summary

  • The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets.
  • This role involves daily training of Service Advisors through role-play and evaluation checklists while ensuring technical staff possess the necessary experience breadth.
  • The company offers best in class industry benefits including competitive pay, medical plans, 401(k) retirement plan, and vehicle purchase discounts.

Matching Summary

Match Score: 85

Crater Lake Ford is seeking an Automotive Fixed Operations Manager to oversee service and parts departments, ensuring exceptional customer service and compliance with company policies. The ideal candidate will have strong leadership skills, experience in training and development, and a customer-centric approach.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, 401(k), PTO included

Skills & Requirements

Must-have

  • Staff recruiting training and development
  • Customer request resolution and engagement
  • Repair order inspection for accuracy
  • Warranty and receivables management
  • OSHA safety compliance maintenance

Nice-to-have

  • Strong attention to detail and sense of urgency
  • Excellent communication skills
  • Self-motivated with accountability focus
  • Team player who thrives on collaboration
  • Adaptable to change and continuous learning

Key Requirements

  • High School graduate or equivalent required
  • Must be 18 years or older
  • Drug free workplace compliance required

Work Rights

Not specified

Tailored Resume

Cover Letter