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Solera Holdings LLC is seeking a Product Support Representative to provide high-quality customer service and troubleshooting assistance for their software solutions. The ideal candidate should have experience in customer service, preferably in a technical support role, and possess strong communication skills to effectively resolve customer issues.
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Job Summary
The role involves troubleshooting and resolving customer issues related to Solera software across multiple communication channels.
Employees must adhere to strict Service Level Agreements while delivering high-quality customer service using modern CRM technology.
The company is a global leader processing over 300 million digital transactions annually for partners in the automotive and insurance ecosystems.
Matching Summary
Match Score: 75
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Solera Holdings LLC is seeking a Product Support Representative to provide high-quality customer service and troubleshooting assistance for their software solutions. The ideal candidate should have experience in customer service, preferably in a technical support role, and possess strong communication skills to effectively resolve customer issues.
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