Client Services Specialist, Italian Speaker

Autodesk

Ireland
Base: based on experience + location; bonus/equity...
Hybrid
Fluent in english and italian
Microsoft office skills required
Flexible shifts including early morning start
Autodesk is seeking a Client Services Specialist fluent in Italian to enhance customer support and ensure a positive customer experience. The role involves troubleshooting software access issues, communicating with clients across multiple platforms, and providing training on Autodesk products

Job Summary

  • This role ensures customers have immediate access to software products by troubleshooting back-office systems and resolving account issues.
  • The position involves communicating with partners across phone, chat, and email while providing hands-on training and self-service education.
  • Autodesk offers a hybrid work environment where employees can join the team monthly while working remotely from Ireland.

Matching Summary

Match Score: 85

Autodesk is seeking a Client Services Specialist fluent in Italian to enhance customer support and ensure a positive customer experience. The role involves troubleshooting software access issues, communicating with clients across multiple platforms, and providing training on Autodesk products.

Salary

Base: Based on experience and location; Bonus/Equity: Annual cash bonuses and stock grants available; Benefits: Comprehensive benefits package included

Skills & Requirements

Must-have

  • Fluent in English and Italian
  • Microsoft Office skills required
  • Flexible shifts including early morning start
  • Operating systems knowledge essential

Nice-to-have

  • Additional European language proficiency
  • Trend identification and solution proposal
  • Willingness to learn new platforms
  • Hands-on training and webinar delivery

Key Requirements

  • Fluency in English and Italian languages
  • Experience with Microsoft Office tools
  • Knowledge of operating systems
  • Availability for flexible shift work

Work Rights

Not specified

Tailored Resume

Cover Letter