German Speaking, Customer Service Agent

Farnell Farnell, an Avnet company

Not specified; benefits: private medical care, mea...
3d onsite
Fluency in german and english language
Previous contact center experience
Excellent telephone manners
The role involves providing first-class service to customers in a fast-paced environment while handling order tracking, invoicing, and discrepancy resolution

Job Summary

  • The role involves providing first-class service to customers in a fast-paced environment while handling order tracking, invoicing, and discrepancy resolution.
  • Candidates will receive training on electronics products, allowing them to focus on their existing customer service skills without prior technical knowledge.
  • The position offers a hybrid work model with three days in the office and two days at home, along with private medical care and meal allowances.

Matching Summary

The role involves providing first-class service to customers in a fast-paced environment while handling order tracking, invoicing, and discrepancy resolution.

Salary

Not specified; Benefits: Private medical care, Meal allowance, Holiday allowance, 26 days annual leave

Skills & Requirements

Must-have

  • Fluency in German and English language
  • Previous contact center experience
  • Excellent telephone manners

Nice-to-have

  • Passion for learning new things
  • Ability to cross sell and up-sell
  • Positive attitude towards helping customers

Key Requirements

  • Fluency in German and English
  • Contact Center experience required
  • Proficient Microsoft packages knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter